'PLUSENG' (hereinafter referred to as 'the Company') values your personal information and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection."

The Company informs you through this Privacy Policy about how the personal information you provide is used for what purposes and in what manner, and what measures are taken to protect personal information.

When the Company revises the Privacy Policy, it will be announced through the website notice (or individual notice).

This policy is effective from: December 15, 2023.

1. Personal Information Items Collected

The Company collects the following personal information for consultation purposes.

Online Inquiry
- Items collected: Name, contact information, email, inquiry content, etc.

2. Purpose of Collection and Use of Personal Information

The Company utilizes the collected personal information for the following purposes.
Contract fulfillment for service provision and inquiry/response related to service provision

3. Retention and Use Period of Personal Information

In principle, personal information is disposed of without delay after the purpose of collection and use is achieved. However, when there is a need to preserve information according to relevant laws and regulations, the Company retains member information for a certain period as stipulated by relevant laws and regulations as follows.

Preservation Items and Payment Record Preservation Basis

• - Records related to contracts or withdrawal of subscription, preservation period: 3 years
• - Records related to contracts or withdrawal of subscription: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
• - Records related to payment and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
• - Records related to consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)

4. Personal Information Disposal Procedure and Method

The Company disposes of personal information without delay after the purpose of collection and use is achieved. The disposal procedure and method are as follows.

Disposal Procedure
Information entered by members for registration purposes is moved to a separate database after the purpose is achieved (in case of paper documents, to a separate document box) and stored for a certain period according to internal policies and other relevant laws and regulations (refer to retention and use period) before being disposed of.
Personal information moved to a separate database is not used for purposes other than retention unless required by law.

Disposal Method
Personal information stored in electronic file format is deleted using technical methods that cannot reproduce the records.

5. Personal Information Provision

The Company does not provide users' personal information to external parties in principle. However, exceptions are made in the following cases.
When users have given prior consent, or when required by law or when investigative agencies request it according to procedures and methods stipulated by law for investigation purposes

6. Outsourcing of Collected Personal Information

The Company outsources operations to external specialized companies as follows for service implementation.

• - Outsourcing party: Three Ani I&C Co., Ltd.
• - Outsourced work content: Website and system management (hosting/maintenance)

7. Rights of Users and Legal Representatives and How to Exercise Them

Users can view or modify their registered personal information at any time and may also request withdrawal of membership.
For users to view or modify their personal information, click 'Personal Information Change' (or 'Member Information Modification', etc.), and for withdrawal of consent, click "Member Withdrawal" to go through identity verification procedures, after which direct viewing, correction, or withdrawal is possible.
Alternatively, contact the personal information management officer in writing, by phone, or by email, and we will take action without delay.
When you request correction of errors in personal information, we will not use or provide the personal information until the correction is completed.
Additionally, if incorrect personal information has already been provided to third parties, we will notify the third parties of the correction results without delay to ensure correction is made.
Personal information that is withdrawn or deleted at the user's request is processed according to the "Retention and Use Period of Personal Information Collected by the Company" and cannot be viewed or used for other purposes.
In the case of children under 14 years of age, legal representatives have the right to view or modify the child's personal information and withdraw collection and consent.

8. Installation, Operation, and Rejection of Automatic Personal Information Collection Devices

The Company operates 'cookies' that store and retrieve your information from time to time. Cookies are very small text files sent by the server operating the website to your browser and stored on your computer's hard disk.

The Company uses cookies for the following purposes.

Purpose of Using Cookies, etc.
Analysis of access frequency and visit time of members and non-members, understanding of users' preferences and areas of interest, tracking of traces, understanding of participation level in various events and number of visits, etc., for target marketing and personalized service provision. You have the right to choose regarding cookie installation.
Therefore, you can allow all cookies, check each time cookies are stored, or reject storage of all cookies by setting options in your web browser.

Method to Reject Cookie Settings
To reject cookie settings, you can allow all cookies, check each time cookies are stored, or reject storage of all cookies by selecting options in the web browser you use.

Setting Method
Example (in case of Internet Explorer): Tools > Internet Options > Privacy in the web browser menu
However, if you reject cookie installation, there may be difficulties in providing services.

9. Civil Complaint Service Regarding Personal Information

The Company designates the relevant department and personal information management officer as follows to protect customers' personal information and handle complaints related to personal information.

For other reports or consultations regarding personal information infringement, you can contact the following institutions.

• - Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 without area code)
• - Supreme Prosecutors' Office Cyber Investigation Division (www.spo.go.kr / 1301 without area code)
• - National Police Agency Cyber Investigation Bureau (police.go.kr / 182 without area code)